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Important Questions (FAQ) Vitascene
Please bear in mind that the Back-up-DVD of the “Adorage All-in-one package (Volume 1 to12)” is a Dual-Layer-DVD.
Therefore, your DVD drive should be able to read Dual-Layer-DVDs.
The reason is that the preset T-Online DNS Server can’t resolve the Download link, which is why the Download page isn’t found.
After replacing the server with the Google-DNS server the Download will work out well.
After having installed the Mercalli 2.0 Plugin for Mac (for example Final Cut Pro), activate Mercalli 2.0 as a Plugin by using the UnlockMercalli program which you find in Programs/proDAD/Mercalli 2.0. As soon as the program starts, you enter the serial number and click Unlock. At this stage, Mercalli 2.0 should be correctly installed as a Plugin on your Mac.
If you still see 2 diagonal lines (X) in the preview, the installation didn’t work out. In this case, please contact our support via email@example.com. You will soon receive a solution to the problem via email.
At the moment, you are provided with basic information on the technology by proDAD Vitascene. One aspect that is particularly important for correct use is compliance with the requirements in terms of your PC.
What is a GPU (graphics processing unit)?
Modern graphics cards have an extremely high level of computing power, which is vastly superior to that of the CPUs used in PCs. With Vitascene this power is used to create effects! Digital processing is carried out by the graphics card, speeding up the whole procedure enormously.
Brand new technology – 50 times faster than it used to be – with an accelerated GPU!
The advantages of GPU processing:
- up to 50 times faster than using a CPU
- perfect quality using 16 bit and 32 bit IEEE
- more precise processing for improved quality and sharper details
Is your computer suitable for GPU processing?
Click here to check your PC: GPU-Test
1. Carry out the test to find out wether your computer is suitable for GPU processing. If the result is positive, the following dialog will open.
Your graphics card allows real time depiction of the Vitascene effects without any limitation.
2. If there are limitations in terms of suitability of your computer for GPU processing you will see the following dialog:
3. There is also the posibilitythat your graphics card does not dispose of the GPU-related requirements for using Vitascene. In this case, the installation of Vitascene 2.0 will not be completed.
Possible limitations on the processing power of your craphics card:
- An out of date graphics hardware driver
- An out of date version of DirectX
The Video editing software also requires VMem of your
graphics card (in case your are using Vitascene as a
- Differences between the use of SD material and HD material. HD requires more processing power.
- Pixel Shader 3.0
- VMem 512MB min, better VMem 1GB
- Operating system min. WinXP, better Windows 7
proDAD products bought in the proDAD shop can be reactivated in Element 5 up to 3 months after purchase.
Please use the contact form of Element5:
or contact support by phone:
- US - +1-800-406-4966 Toll-free, +1-952-646-5022 (24x7x356)
- UK – +44 2030145278 / +44 2030145279 (24x7x365)
If you purchased your proDAD product(s) more than 3 months ago, you need to buy an extended licence.
Generally, we recommend to download your download products immediately after receiving the corresponding link (available in the email of confirmation sent by Element 5) or to order an additional Backup-CD or DVD.
It is also recommendable to save (and to archive) the download on an external hard disc or on a CD/DVD to make sure that you have access to your proDAD software at any moment – i.e. when you need it for a new installation.
Please proceed equally with Service Packs: download and archive them.
proDAD Vitascene 1.0 users of bundle versions of Grass Valley EDIUS/NEO, Pinnacle Studio 11/12 Ultimate Collection as well as Magix Video deluxe and ProX can upgrade their versions without restriction to Vitascene 2.0 Pro.
That means that you get Vitascene 2.0 Pro at a bargain price of 99 $ and save over 300 $ in comparison with the regular purchase of the full version of Vitascene 2.0 (which costs 399 $). One single upgrade allows you to enjoy all the new effects and transitions of Vitascene 2.0. This delivery includes, among other things, for the first time 64bit-Plugins for Sony Vegas Pro and Adobe CS5.x. This means that your Plugin is immediately ready for use even if you change the video editing software. For further information on available Plugins in Vitascene 2.0 go to the following website:
Special Note for EDIUS/NEO users:
Vitascene 2.0 works well only in EDIUS 6 or in NEO3.
Special Note for AvidStudio users:
Vitascene 2.0 will be activated immediately after the installation in Pinnacle Studio 14/15 as well as in Avid Studio. No further activation (unlocking) is necessary on behalf of Pinnacle/Avid.
proDAD Adorage is supported in Avid Studio 2011
For using earlier Adorage Volumes in Avid Studio you either need the Adorage Updater from the proDAD online shop or you can buy Adorage Volume 11 or 12 directly in the Avid online shop.
In either case, the plugin for Adorage 12 will be integrated (as transition and as effect) in Avid Studio, which will also allow the application of earlier versions.
Those customers who have bought Adorage Volume 1-12 from proDAD, need the Adorage Updater in order to use Adorage as transition an as effect in Avid Studio.
You will find the corresponding link in the Login area.
Online registration of your proDAD product is required for getting the update in the Login area. This update is essential for the use of all the installed Adorage Volumes in the new Avid Studio version
Sehr geehrte Damen und Herren!
Neuerlich „ Hut ab! “ zu ihrem Service – ganz besonders vor Herrn Wenz, der ein Aushängeschild für eine Firma darstellt.
Mit freundlichen Grüßen
Gerald R. Petschl
Effect templates from Vitascene can be used directly in Vegas Pro/Movie Studio.
In case that you use keyframes, make sure that you set start and end keyframes in the Sony-Videoevent-FX dialog. Otherwise the Vitascene-Effect (with keyframes) will not be applied in Vegas Pro/Movie Studio.
Adorage effects can only be applied if you set start and end keyframes in the Sony-Videoevent-FX dialog.
To animate video filters in Vegas Pro and Movie Studio it is essential to set keyframes to mark the starting point and the ending point of the animation.
First start Vegas Pro or Movie Studio and place a Video (1) into the Timeline. Then go to Video-FX (2) register to apply (e.g.) Vitascene (3) to your video as a video effect. The Videoevent-FX (4) dialogopens. Click Animation (5).
A Timeline (6) opens in the Videoevent-FX dialog. A starting point Keyframe (7) is being set automatically. Now move the Position slide button (8) to the end of the Timeline and click the option + (9). A Keyframe (10) marking the ending point will be set.
Now click Edit Vitascene in the Videoevent-FX dialog. Vitascene starts. You can select an effect (11) from the effect list and you can modify various effect settings in the course of the video by setting Keyframes (12).
Apply the effect by clicking F12 and then return to Vegas Pro or Movie Studio.
There are no more Keyframes necessary in Vegas or in Movie Studio, you carry out all the necessary steps in Vitascene.
The same procedure is necessary for proDAD Adorage Effects. Make use of Sony Vegas 10 Pro and Movie Studio 10/11.
Start MAGIX MX and place a video in the timeline and select it. Then open the Plug-ins-manager in the Effects (1) / Additional effects (2) register.
The Plug-ins manager starts, in the Available plug-ins (3) area on the left you will find proDAD (4), double-click to see all the proDAD Effect-Plugins available, e.g. Mercalli 2.0, Vitascene and Adorage.
Now select proDAD Vitascene (5) by clicking. Then click the Insert plug-in option (6) to start Vitascene. Now select an effect and apply it via F12. In thePlug-ins for the current object area (7) you will see proDAD Vitascene (8). Click OK to apply the effects. The effects will be shown in the preview.
Now you can use Vitascene, Adorage or Mercalli repeatedly without changing any previously set effect. Please be mindful of the order of the effects in the Plug-ins for the current object area, because some effect(s) might be covered as a consequence of multiple use and accumulation) of effects. You can modify the order via Drag & Drop.
If you want to delete an effect in the Plug-ins manager, select it in the Plug-ins for the current object area and click the option Delete plug-ins to clear the effect or the plugin in the list.
How can I change my account data both on proDAD and Element5 (proDAD-online shop), and also relating to the newsletter?
You can change the data of your account (You can change change your account data on proDAD, Element5. You can also change the newsletter settings. Please note the following hints.
FAQ 1: How can I change the settings of my proDAD account on www.prodad.com?
FAQ 2: How can I change my email address and the settings for the proDAD Newsletter?
FAQ 3: How can I change the settings of my Element5 account (proDAD-online shop)?
FAQ1: How to change the settings of my proDAD account on www.prodad.com?
Register free of charge for information only and without responsability and benefit from the ample proDAD service!
Click the User-Login option on the cover page of www.prodad.com.
The proDAD Service Center page opens. If you register for the first time, click Click here to receive free access to the proDAD Service Center! (1). Enter your address, your email address as well as your proDAD product on the following page. Then click on Create Account.
If you have already an account just click log-in (2).
FAQ 2: How can I change my email address and the settings for the proDAD newsletter?
You can register on www.prodad.com for our newsletter. Click the Newsletter option.
Now enter your data and click Submit.
If you don't want to receive our newsletter any more, use the Link Abmelden (Cancel) of the last newsletter you have received. You won't receive any more newsletters.
If you want to change the email address for your newsletters, please use the link Cancel of the last newsletter and re-register with your new email address on www.prodad.com.
FAQ 3: How to change Element5 account settings (the proDAD-online shop, where I buy proDAD products online)?
Please contact Element5 (where you have bought your proDAD product) via email: firstname.lastname@example.org or Tel. 0049 (0)221 3108830).
Meine Anfragen wurden schnell beantwortet
Auch die Erläuterungen waren für Laien verständlich. Macht weiter so mit dem Service.
Das Programm Mercalli ist ein super Programm, das man weiter empfehlen kann.
Mit freundlichen Grüßen Juergen Schewzik
You and your team did well to spot the problem. After implementing your suggestions, everything now works. Thank you all for your time, trouble and dedication. I am very pleased that you were willing to help. I can now look forward to using Mercalli again as it is an amazing piece of software.
Thank you so much for your service and your prompt reply. I am back working again.
Excellent service - A pleasure to deal with your company
Philip de Langis
Boulder City, Nevada
Thank you for your prompt and very helpful response to my request for help.
You provided a very fast response which completely answered my question. Well done!
Hallo Herr Wenz,
vielen Dank für die schnelle Reaktion. Die Installation hat nun funktioniert.
MfG Karsten Weißbach
Sehr geehrter Herr Wenz!
Ich bedanke mich für die wertvollen Tipps. Nach dem ich alles, was zu Pinnacle gehöhrt deinstalliert und neu installiert habe war das Problem beseitigt.
Auch der Herr Schmidt vom Vertrieb ist mit zu erwähnen, der am Telefon sehr kompetent
Antwort auf bestimmte Fragen zu Prodad Erzeugnissen gibt.
Mit freundlichen Grüßen,
Super service!!! (und ein tolles Programm ). Vielen Dank für die prompte Hilfe. Als ich heute meine E-mails öffnete war die Seriennummer schon da. Ich hätte ja nie mit einer Antwort gerechnet und schon gar nicht am Sonntag. Den Startbutton aus Computerbild hatte ich natürlich benützt,aber durch meine Ungeschicktheit ging leider die Hälfte der Mail verloren. Danke nochmal.
Natürlich habe ich sofort eine Mail an Computerbild geschickt und ihnen mitgeteilt was es doch noch für Superservice gibt,und das bei einem Programm das kostenlos ist!!!!!!
ich wünsche Ihrer Firma noch alles gute für die Zukunft.Ein sehr zufriedener Kunde.